Below you will find details about how Steve Spangler Science ships your order and other important shipping information.
Free Shipping via SurePost. For a limited time on qualifying orders with destinations located within the contiguous United States.
See UPS Ground delivery times. The delivery estimate begins after your order has shipped
What is SurePost?
Does SurePost deliver to APO, FPO, and DPO destinations?
What service can I use to deliver to a PO Box?
How can I track my package?
Will my package arrive on Saturday?
* This is not a shipping option online since it is not a guaranteed service to most locations.
If I upgrade to UPS, when will my package arrive?
Can I calculate my shipping for my Purchase Order?
When do most orders ship out?
What are my options for international shipments?
Unfortunately, we are no longer shipping internationally at this time.
Still have a question?
If you have additional questions, feel free to email us
NOTES REGARDING DOMESTIC ORDERS:
Ground Orders
Allow up to 10 business days, excluding weekends and holidays, for your order to be processed.
For details, see the UPS Ground Shipping map.
Express Orders
Express orders will ship within 3 business days. Weekends and holidays are excluded.
ADDITIONAL SHIPPING DETAILS:
Business Days
Typical business days are Monday through Friday, excluding holidays. Orders are only processed and shipped on business days.
UPS
UPS SurePost will deliver to a P.O. Box, as US Mail will deliver the package to its final destination.
All other UPS options will require a street address, as they do not deliver to a P.O. Box
UPS does not deliver on holidays. Ground Home delivers Tuesday through Saturday; Ground Business delivers Monday through Friday.
Deliver to Military Addresses
For orders going to APO / FPO addresses, we can only ship using USPS Priority Mail. Please note that the “Track Your Order” capability is not available for items sent to APO / FPO addresses. Steve Spangler Science is responsible only for the delivery of your items from our distribution center to the U.S. military post offices. Once the items have been delivered to the U.S. military post offices, we do not have control over the shipment or delivery time to the final APO / FPO destination.
Refund Shipping Costs
If you paid for expedited delivery and did not receive your package on time, you may be eligible for a shipping refund. Please contact us for more information.
Reschedule Delivery
The notice from your carrier should have a phone number on it that you can call to reschedule delivery. If you choose this option, make sure that you’re around when your package arrives again.
Pick-up Package
Once the carrier has attempted delivery at the shipping address, you will have the option to pick up the package at your carrier’s local office. The package will only be released to the person whose name is on the shipping label. That person should take one form of ID, a government issued photo ID (e.g., drivers license, passport, residency card).
Damaged during shipment
Contact us immediately if your package was damaged during shipping. Please keep all of the packaging materials.
Call: 303-798-2778
Toll Free: 800-223-9080
Monday – Friday
7:00 am – 5:00 pm (MST)
Steve Spangler Science
Denver Office
7901 Southpark Plaza, Suite 106
Littleton, CO 80120
