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Shipping Information

When will my order arrive?

Select your shipping choices to find out when an order would arrive:

Select Destination:

Domestic

Destinations within the United States.
More details below.

International

Select Method:

FedEx Ground

FedEx Ground Business delivers Monday-Friday.
FedEx Ground Home delivers Tuesday-Saturday.
More details below.

Express Saver

Express orders placed before 12:00 PM Mountain Time will be shipped out the same day. (excludes weekends and holidays)
More details below.

2 Day

Express orders placed before 12:00 PM Mountain Time will be shipped out the same day. (excludes weekends and holidays)
More details below.

Standard Overnight

Express orders placed before 12:00 PM Mountain Time will be shipped out the same day. (excludes weekends and holidays)
More details below.

Priority Overnight

Express orders placed before 12:00 PM Mountain Time will be shipped out the same day. (excludes weekends and holidays)
More details below.

First Overnight

Express orders placed before 12:00 PM Mountain Time will be shipped out the same day. (excludes weekends and holidays)
More details below.

International Methods

Delivery methods for international shipments vary by location.

Delivery Estimate:

For more information, go to the Shipping Information page.

For more information, go to the Shipping Information page.
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Notes Regarding Domestic Orders:

Ground Orders

Allow up to 3 business days, excluding weekends and holidays, for your order to be processed.

For details, see the FedEx Ground Shipping map.

Express Orders

Allow up to 36 business hours, excluding weekends and holidays, for your order to be processed.

Express orders received before 12:00 PM Mountain Time will be shipped out the same day.

Express orders received after 12:00 PM Mountain Time will be shipped out the next business day.

Notes Regarding International Orders:

Allow up to 3 business days, excluding weekends and holidays, for your order to be processed.

Steve Spangler Science is not responsible for Duties and Customs on international orders.

Additional Shipping Details:

Business Days

Typical business days are Monday through Friday, excluding holidays. Orders are only processed and shipped on business days.

FedEx

FedEx does not deliver to P.O. Boxes.

FedEx does not deliver on holidays. Ground Home delivers Monday through Friday; Ground Business delivers Tuesday through Saturday.

Deliver to Military Addresses

For orders going to APO / FPO addresses, we can only ship using USPS Priority Mail. Please note that the "Track Your Order" capability is not available for items sent to APO / FPO addresses. Steve Spangler Science is responsible only for the delivery of your items from our distribution center to the U.S. military post offices. Once the items have been delivered to the U.S. military post offices, we do not have control over the shipment or delivery time to the final APO / FPO destination.

Refund Shipping Costs

If you paid for expedited delivery and did not receive your package on time, you may be eligible for a shipping refund. Please contact us for more information.

Reschedule Delivery

The notice from your carrier should have a phone number on it that you can call to reschedule delivery. If you choose this option, make sure that you're around when your package arrives again.

Pick-up Package

Once the carrier has attempted delivery at the shipping address, you will have the option to pick up the package at your carrier's local office. The package will only be released to the person whose name is on the shipping label. That person should take one form of ID, a government issued photo ID (e.g., drivers license, passport, residency card).

Damaged during shipment

Contact us immediately if your package was damaged during shipping. Please keep all of the packaging materials.